Privacy Policy

BidBrush AI provides estimating, proposal, customer follow-up, and related software for painting contractors and painting businesses. This Privacy Policy explains how information is collected, used, stored, and shared when you use BidBrush AI.

By using BidBrush AI, you acknowledge the practices described in this Privacy Policy.

We may collect information including:

• Account information such as your name and email address.
• Business information such as company name, address, phone number, website, license information, and company logo.
• Customer information that you enter into BidBrush AI, including names, email addresses, job addresses, and project details.
• Estimates, pricing settings, proposals, proposal revisions, payment terms, notes, and related business information.
• Proposal activity, such as when a proposal is sent, viewed, accepted, or declined.
• Subscription and billing-related information.
• Technical information necessary to operate and secure the service, including session, browser, and request information.

We use information to:

• Provide and operate BidBrush AI.
• Create and manage estimates and proposals.
• Deliver proposals and follow-up communications.
• Track proposal status and customer responses.
• Manage user accounts and subscriptions.
• Provide AI-assisted features.
• Maintain, secure, troubleshoot, and improve the service.
• Prevent fraud, abuse, and unauthorized access.
• Comply with applicable legal obligations.

BidBrush AI allows users to enter information about their own customers. You are responsible for ensuring that you have an appropriate legal basis or permission to provide and use that information through BidBrush AI.

We process this information to provide the features you request, such as generating estimates, creating proposals, delivering proposals, and tracking proposal activity.

Certain BidBrush AI features may process job descriptions, project information, pricing information, or other content using artificial intelligence services in order to generate or assist with estimates, scopes of work, proposals, or related content.

You should not submit sensitive personal information that is not necessary for the use of these features.

We may use third-party service providers to operate BidBrush AI, including providers for cloud infrastructure, databases, authentication, payment processing, email delivery, hosting, analytics, and artificial intelligence functionality.

These providers may process information only as necessary to perform services on our behalf and subject to their applicable terms and privacy practices.

Subscription payments are processed by third-party payment providers. BidBrush AI does not need to store your complete payment card number. Payment providers may collect and process billing and payment information according to their own privacy policies.

BidBrush AI uses cookies and similar browser technologies that are necessary for authentication, security, session management, and operation of the service.

For example, authentication cookies may allow you to remain signed in when you close BidBrush AI and return later.

We retain information for as long as reasonably necessary to provide the service, maintain legitimate business records, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods may vary depending on the type of information and why it is processed.

We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. No online service can guarantee absolute security.

Depending on where you live, you may have rights relating to your personal information, including rights to request access, correction, deletion, restriction, portability, or information about how your data is processed.

You may contact us to exercise applicable privacy rights. We may need to verify your identity before completing certain requests.

You may contact us to request deletion of your BidBrush AI account and associated personal information, subject to information we are required or permitted to retain for legal, security, fraud-prevention, accounting, or other legitimate purposes.

BidBrush AI is intended for business and professional use and is not intended for children.

We may update this Privacy Policy from time to time. When we make changes, we may update the "Last updated" date above. Material changes may also be communicated through the service when appropriate.

If you have questions about this Privacy Policy or a privacy request, contact us at:

BidBrush AI
Email: support@bidbrush.com