Support

How can we help?

Have a question about BidBrush, your account, billing or a proposal? Send us a message and we'll get back to you.

You can also email support@bidbrush.com

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FAQ

Frequently asked questions

Everything you need to know about BidBrush AI.

What is BidBrush AI?+

BidBrush AI is estimating and proposal software built specifically for painting contractors. Describe the job, generate an estimate using your own pricing, make any adjustments you want, and send a professional proposal to your customer.

Does BidBrush decide what I should charge?+

No. You control your painting rates and pricing settings. BidBrush uses the rates you configure when creating estimates, so the final pricing remains based on your business.

Can I edit an AI-generated estimate?+

Yes. You can review and adjust the estimate before saving or sending anything to your customer. BidBrush is designed to speed up estimating while keeping you in control.

How does the 7-day free trial work?+

New eligible users receive 7 days of BidBrush AI Pro free. A payment method is collected when the trial begins, but you are not charged the $29 monthly subscription price until the trial ends.

Can I cancel anytime?+

Yes. You can manage or cancel your BidBrush AI Pro subscription from your dashboard. If you cancel, Stripe will show when your access is scheduled to end.

How much does BidBrush cost?+

BidBrush AI Pro is $29 USD per month after the 7-day free trial.

How do I send a proposal to a customer?+

After creating and reviewing your estimate, BidBrush can generate a professional proposal and send it directly to your customer by email.

What happens when my customer receives the proposal?+

Customers can open their proposal online and accept or decline it. BidBrush records proposal activity so you can track what happened from your dashboard.

Can I revise a quote after sending it?+

Yes. BidBrush supports quote revisions so you can make changes without losing the history of the original proposal.

Does BidBrush follow up with customers?+

BidBrush includes proposal tracking and follow-up tools that help painting contractors stay on top of estimates that have not yet been accepted or declined.

Is my customer information secure?+

BidBrush uses authenticated accounts and database access controls designed so users can access only their own business data. Payment information is handled by Stripe rather than stored directly by BidBrush.

How do I manage my subscription or payment method?+

Open your BidBrush dashboard and choose Manage Subscription. You will be taken to Stripe's secure billing portal where you can manage your payment method and subscription.

Still have a question?

Send us a message above or email our support team directly.

support@bidbrush.com